Data Protection & Privacy Notice

Data Controller

acts as the data controller for this processing activity and is responsible for informing you about the collection and use of your personal data in accordance with GDPR Article 13. For any data protection enquiries, please contact us via the details provided in the inquiry form.

Data Collected

When you submit the inquiry form, we collect the following categories of personal data:

Identity data: Full name, gender

Contact data: Email address, phone number

Business data: Company name, company address, social media handle

Inquiry details: Selected product, requirements description, intended price range

Technical data: Submission timestamp, inquiry reference number

• Name
• Email
• Phone (optional)
• Company info (optional)
• Inquiry content

Purpose & Legal Basis

We process your personal data for the following purposes and on the corresponding legal bases:

• Responding to product inquiries: Providing product information and quotations based on your request (Performance of a contract — GDPR Art. 6(1)(b))
• Business communication: Following up on your inquiry via email or phone (Legitimate interests — GDPR Art. 6(1)(f))
• Internal record-keeping: Maintaining inquiry records to ensure service quality (Legitimate interests — GDPR Art. 6(1)(f))
• Legal compliance: Retaining necessary business correspondence records as required by law (Legal obligation — GDPR Art. 6(1)(c))

Data Processing & Retention

Your data is stored electronically on our servers and protected by appropriate technical and organizational security measures. We do not use automated decision-making or profiling in the processing of your data.

Retention period: Inquiry records are retained for 3 years following the conclusion of the inquiry to accommodate potential future business and legal compliance requirements. Data beyond this retention period will be securely deleted or anonymized.

Data Sharing & Third Parties

We do not sell, rent, or disclose your personal data to unauthorized third parties. Exceptions apply only in the following circumstances:

• Sharing with partners who assist us in processing inquiries (e.g. email service providers), who are bound by equivalent confidentiality obligations
• When required by applicable law or a competent authority
• With your explicit consent

Any transfer of data outside the European Economic Area (EEA) will be carried out with the appropriate safeguards required under GDPR.

Your Rights

Under GDPR, you have the following rights with respect to your personal data:

• Right of access (Art. 15): Obtain a copy of the personal data we hold about you
• Right to rectification (Art. 16): Request correction of inaccurate personal data
• Right to erasure (Art. 17): Request deletion of your personal data under certain conditions (the “right to be forgotten”)
• Right to restriction (Art. 18): Request that processing of your data be restricted in certain circumstances
• Right to data portability (Art. 20): Receive the data you have provided in a structured, commonly used, machine-readable format
• Right to object (Art. 21): Object to processing carried out on the basis of legitimate interests
• Right to withdraw consent: Withdraw this consent at any time without affecting the lawfulness of processing carried out prior to withdrawal

To exercise any of the above rights, please contact us via this inquiry form. If you believe our processing of your data infringes GDPR, you have the right to lodge a complaint with the data protection supervisory authority in your country of residence.